Category: Google

Google’s New AI Search Update: Ask Anything

If you’re like most small business owners or busy marketing directors, staying on top of the latest changes in digital marketing can feel like a full-time job. So here’s what you really need to know about Google’s newest update — and why it matters to you. 

Read More »

Where Have All the Paid Ads Gone?

In all of my internal and external client conversations, one question has recently dominated conversations:  Where have all the paid ads gone? Have you noticed that Google paid ads are virtually invisible in search engine result pages??  I was aware that AIOs were coming and taking over a lot of space within the SERPs but, I have to admit, I didn’t expect such a drastic change so quickly! There is no doubt that the traditional landscape of SERPs is – HAS shifted dramatically. There’s no way around this, the AI Overviews often occupy prime real estate, paid ads are being pushed further down the page or disappearing altogether.

Read More »

SEO’s New Layer: Navigating AI Overviews & Embracing GEO Without Losing Your Hard-Earned Rankings

SEO was already a moving target. Now, with Google’s AI Overviews (AIOs) rolling out, it feels like the rules have changed again. At i.e.Interactive, we’ve spent years helping businesses climb the search rankings. We’ve worked hard together optimizing your websites, writing content that converts, and earning those first-page spots organically.  And now? We’re entering the age of GEO: Generative Engine Optimization. If you’re feeling frustrated or overwhelmed, you’re not alone. We get it. But here’s the good news: You don’t have to start from scratch.  You just have to adapt the great work you’ve already done to speak to this new system.

Read More »

What Are Local Services Ads (LSAs)?

If you’re a service-based business looking to generate qualified local leads, Google’s Local Services Ads (LSAs) might be your most powerful (and underused) tool. Unlike traditional paid search ads, LSAs are pay-per-lead, appear above all other search results, and carry trust signals like the Google Guaranteed badge. But how do they work and are they right for your business? Here’s a breakdown of what LSAs are, how they support search optimization, and what you need to consider before diving in.

Read More »

Should You Hire an Online Reputation Management Firm or Go Hybrid and DIY?

If you’ve ever Googled your business name and cringed at what popped up, you’re not alone. One negative review, an outdated article, or a competitor’s blog post can live on Page 1 of search results for years, and that first impression matters. That’s where Online Reputation Management (ORM) comes in. The big question for business owners is: Do you hire a firm like Reputation Defender to handle it all, or take a hybrid approach by doing some in-house work with strategic agency support? The answer depends on your budget, goals, and how much control you want over your brand’s digital footprint. Let’s break it down.

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Google Business Messages

Impress Customers via Google Business Messages

Some old news that still stands true today is: being in the moment to respond and help customers is the key to gaining their business and trust. With that being said, there are many tools out there for a business to monitor engagements and inquiries to achieve exceptional customer service. One tool we would like to take a closer look at today is Google Business Messages. While Google Business Messages is not new, it is one of the newer tools that some businesses haven’t adopted, yet. This may be because they aren’t familiar with how it works or its benefits—or maybe they don’t have the time to research it. If you are in that boat, or if you simply would like a refresher, see below to learn what this tool is, why it’s important, and how to get started so you can start impressing your customers: What is it?Google Business Messages is a free tool that can connect you with customers via multiple channels and devices. It’s accessible from Google Search, Google Maps, Google Business Profile, and your website. Here is a brief introduction to Google Business Messages from Google themselves. How does it work?When you enable the chat tool,

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12 Year Anniversary Celebration

So grateful to spend the evening with clients, colleagues, friends and family in celebration of the wonderful people I get to work with. Take a look at photos from our celebration!

Read More »

The Right Time To Upgrade To Ga4 Is Now

You have probably heard about the upcoming change in Google Analytics—when Google Analytics 4, a.k.a. GA4, will replace Universal Analytics. Many people are talking about the upgrade, which is great, but the timeframe to implement the upgrade is more immediate than many might think, and here’s why: ​When GA4 retires Universal Analytics, businesses should have at least 1 year of data in place so they can make valuable data observations and, ultimately, smarter marketing decisions.

Read More »

Google’s New AI Search Update: Ask Anything

If you’re like most small business owners or busy marketing directors, staying on top of the latest changes in digital marketing can feel like a full-time job. So here’s what you really need to know about Google’s newest update — and why it matters to you. 

Read More »

Where Have All the Paid Ads Gone?

In all of my internal and external client conversations, one question has recently dominated conversations:  Where have all the paid ads gone? Have you noticed that Google paid ads are virtually invisible in search engine result pages??  I was aware that AIOs were coming and taking over a lot of space within the SERPs but, I have to admit, I didn’t expect such a drastic change so quickly! There is no doubt that the traditional landscape of SERPs is – HAS shifted dramatically. There’s no way around this, the AI Overviews often occupy prime real estate, paid ads are being pushed further down the page or disappearing altogether.

Read More »

SEO’s New Layer: Navigating AI Overviews & Embracing GEO Without Losing Your Hard-Earned Rankings

SEO was already a moving target. Now, with Google’s AI Overviews (AIOs) rolling out, it feels like the rules have changed again. At i.e.Interactive, we’ve spent years helping businesses climb the search rankings. We’ve worked hard together optimizing your websites, writing content that converts, and earning those first-page spots organically.  And now? We’re entering the age of GEO: Generative Engine Optimization. If you’re feeling frustrated or overwhelmed, you’re not alone. We get it. But here’s the good news: You don’t have to start from scratch.  You just have to adapt the great work you’ve already done to speak to this new system.

Read More »

What Are Local Services Ads (LSAs)?

If you’re a service-based business looking to generate qualified local leads, Google’s Local Services Ads (LSAs) might be your most powerful (and underused) tool. Unlike traditional paid search ads, LSAs are pay-per-lead, appear above all other search results, and carry trust signals like the Google Guaranteed badge. But how do they work and are they right for your business? Here’s a breakdown of what LSAs are, how they support search optimization, and what you need to consider before diving in.

Read More »

Should You Hire an Online Reputation Management Firm or Go Hybrid and DIY?

If you’ve ever Googled your business name and cringed at what popped up, you’re not alone. One negative review, an outdated article, or a competitor’s blog post can live on Page 1 of search results for years, and that first impression matters. That’s where Online Reputation Management (ORM) comes in. The big question for business owners is: Do you hire a firm like Reputation Defender to handle it all, or take a hybrid approach by doing some in-house work with strategic agency support? The answer depends on your budget, goals, and how much control you want over your brand’s digital footprint. Let’s break it down.

Read More »
Google Business Messages

Impress Customers via Google Business Messages

Some old news that still stands true today is: being in the moment to respond and help customers is the key to gaining their business and trust. With that being said, there are many tools out there for a business to monitor engagements and inquiries to achieve exceptional customer service. One tool we would like to take a closer look at today is Google Business Messages. While Google Business Messages is not new, it is one of the newer tools that some businesses haven’t adopted, yet. This may be because they aren’t familiar with how it works or its benefits—or maybe they don’t have the time to research it. If you are in that boat, or if you simply would like a refresher, see below to learn what this tool is, why it’s important, and how to get started so you can start impressing your customers: What is it?Google Business Messages is a free tool that can connect you with customers via multiple channels and devices. It’s accessible from Google Search, Google Maps, Google Business Profile, and your website. Here is a brief introduction to Google Business Messages from Google themselves. How does it work?When you enable the chat tool,

Read More »

12 Year Anniversary Celebration

So grateful to spend the evening with clients, colleagues, friends and family in celebration of the wonderful people I get to work with. Take a look at photos from our celebration!

Read More »

The Right Time To Upgrade To Ga4 Is Now

You have probably heard about the upcoming change in Google Analytics—when Google Analytics 4, a.k.a. GA4, will replace Universal Analytics. Many people are talking about the upgrade, which is great, but the timeframe to implement the upgrade is more immediate than many might think, and here’s why: ​When GA4 retires Universal Analytics, businesses should have at least 1 year of data in place so they can make valuable data observations and, ultimately, smarter marketing decisions.

Read More »
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